What Is Your Shipping Policy?

Classic Industries offers various shipping options depending upon where you live in the world. For more details, please see the various options below.

shipping-policy

Standard Ground

Handling TIme - Typically ships within 3 business days, excluding holidays.

Transit TIme - Typically arrives at the destination within 5 to 7 business days, excluding holidays.

Note: More specifically, Zone 2 & 3 are typically 2 to 3 business days. Zone 4 & 5 are typically 3 to 5 business days. Zone 6 is typically 5 to 7 business days. Zone 7 & 8 are typically 7 to 10 business days. Transit times may vary depending on the carrier.

Classic Industries offers standard ground service from multiple carriers within the contiguous United States (lower 48 states). Classic Industries calculates domestic shipping rates based upon the 8 shipping zones in the contiguous United States. Actual freight costs are determined once the order is packed and ready for shipment. Pre-payment by credit card is required before the shipment can be sent. 

Overnight Delivery

Handling TIme - Typically ships the same day if ordered before 2 PM Pacific Time, excluding holidays. 

Transit Time - Typically arrives at the destination the next business day, excluding holidays. 

Classic Industries offers overnight service within the contiguous United States (lower 48 states). Rates depend on items ordered (weight, dimensions, etc), however, this is only an estimate. Actual shipping costs may vary because some items are charged at the dimensional weight instead of the actual weight. Actual freight costs are determined once the order is packed and ready for shipment. Pre-payment by credit card is required before shipment can be sent. Simply call in your order before 2:00 p.m. Pacific Time, Monday through Friday, during regular business hours. Your order will arrive on the next working day, excluding holidays and weekends (pending availability). A $9.95 rush fee will also be assessed in addition to all Air Freight charges. Expedited or Air delivery of any kind is exempt from any and all Free Shipping promotions.

Important: Air service does not guarantee that your order will arrive on the expected date of delivery. Under normal circumstances, air service is guaranteed. However, due to adverse weather conditions, natural disasters, or unforeseen circumstances, there may be delays. Classic Industries is not responsible for delayed deliveries.

Two (2) Day Delivery

Handling Time - Typically ships the same day if ordered before 2 PM Pacific Time, excluding holidays. 

Transit time - Typically arrives at the destination 2 business days later, excluding holidays. 

Classic Industries offers two-day service within the contiguous United States (lower 48 states). Rates depend on items ordered (weight, dimensions, etc), however, this is only an estimate. Actual shipping costs may vary, because some items are charged at the dimensional weight instead of the actual weight. Actual freight costs are determined once the order is packed and ready for shipment. Pre-payment by credit card is required before shipment can be sent. Simply call in your order before 2:00 p.m. Pacific Time, Monday through Friday, during regular business hours. Your order will arrive on the second working day, excluding holidays and weekends (pending availability). A $9.95 rush fee will also be assessed in addition to all Air Freight charges. Expedited or Air delivery of any kind is exempt from any and all Free Shipping promotions.

Three (3) Day Delivery

Handling Time - Typically ships the same day if ordered before 2 PM Pacific Time, excluding holidays. 

Transit Time - Typically arrives at the destination 3 business days later, excluding holidays (pending availability). 

Classic Industries offers three-day service within the contiguous United States (lower 48 states). Rates depend on items ordered (weight, dimensions, etc), however, this is only an estimate. Actual shipping costs may vary because some items are charged at the dimensional weight instead of the actual weight. Actual freight costs are determined once the order is packed and ready for shipment. Pre-payment by credit card is required before shipment can be sent. Simply call in your order before 2:00 p.m. Pacific Time, Monday through Friday, during regular business hours. Your order will arrive on the third working day, excluding holidays and weekends (pending availability). A $9.95 rush fee will also be assessed in addition to all Air Freight charges. Expedited or Air delivery of any kind is exempt from any and all Free Shipping promotions.

Important: Air service does not guarantee that your order will arrive on the expected date of delivery. Under normal circumstances, air service is guaranteed. However, due to adverse weather conditions, natural disasters, or unforeseen circumstances, there may be delays. Classic Industries is not responsible for delayed deliveries.

Truck Freight

Handling Time - Typically ships within 3 to 5 business days, excluding holidays. 

Transit Time - Typically arrives at the destination 7 to 14 days later, excluding holidays.

Classic Industries reserves the right to ship via the carrier of our choice. Products that require truck freight are usually indicated by an icon. This indicates that the product is too large for ground delivery and must be shipped by motor freight. There may be items listed in the catalog or on the website that are not indicated as truck freight. These items must be pre-paid, including freight charges, before the shipment can be sent. Classic Industries requires a minimum $125.00 fee for all California orders and a minimum $175.00 fee for all out-of-state truck shipments.

Truck Freight Promotions: Truck freight items are excluded from any promotional shipping offers unless the promotion specifically calls out Truck Freight.

Important: Truck freight rates could be higher depending on the products being ordered and the destination. Residential deliveries require an additional $40.00 fee. Should the customer's delivery require special handling (liftgate service, re-routing, additional freight charges, etc.), any and all additional fees will be billed to the customer's credit card. Acceptance of truck freight shipment is an acknowledgment that additional charges will be incurred. Please include a commercial business address whenever possible.

Oversized and Overweight

These are the designations for Ground or Standard packages that meet one of the following specifications for billing purposes:

Oversize 1 (OS1)

Designates a combined length and girth exceeding 84 inches, but less than 108 inches. The actual weight is less than 30 pounds and is billed at 30 pounds

Oversize 2 (OS2)

Designates a combined length and girth exceeding 108 inches but less than 130 inches. The actual weight is less than 70 pounds and is billed at 70 pounds.

Oversize 3 (OS3)

Designates a combined length and girth exceeding 130 inches but less than 165 inches. A $40.00 handling fee will be added to all (OS3) orders.

Overweight

The actual weight is less than 90 pounds and is billed at 90 pounds. We reserve the right to charge Oversize fees on any order containing oversize products, even if it is not indicated in the catalog.

Non-Contiguous US

Handling Time - Typically ships the same day if ordered before 2 PM Pacific Time, excluding holidays. If the shipment is Non-Contiguous US Truck Freight, this doesn't apply, as the shipment must be rated prior to shipment.

Transit time - Typically arrives at the destination 2 business days later, excluding holidays. 

All Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico, etc. orders are shipped via two-day air delivery whenever possible. All orders must be pre-paid with a credit card, money order, or check. No COD orders are accepted. Rates depend on the items being ordered; contact our sales department for exact rates. The Free Freight policy does not apply to Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico, etc. Classic Industries reserves the right to ship via the carrier of our choice.

APO and FPO Addresses

Parcel post is the only means of shipping to an APO or FPO address. Due to size restrictions, the maximum shipping box can be no larger than 72 inches width and girth combined. All military personnel must write or call to determine what size box will be used for the shipment. Once this is determined, Classic Industries will call or write to let you know if the order can be shipped by Parcel Post and the correct amount required. All orders that exceed these limitations will be shipped in accordance with customer approval.

P.O. Boxes

Classic Industries doesn't currently ship to P.O. boxes.

COD Orders

COD orders are gladly accepted on all normal ground shipments, excluding truck freight orders. COD orders will require a Money Order or Cashiers Check upon delivery of your order. Personal checks, cash, and business checks are not accepted. COD orders are not accepted through the mail. COD orders must be placed by phone during regular business hours. The appropriate shipping fees will be added. COD orders are exempt from discounts and any free shipping policy. The customer will pay all appropriate fees in accordance with current policies and freight rates. A fee of $10.00 per box will be added to all COD orders.

COD Oversize & Overweight

Oversize and/or overweight boxes will be charged in accordance with the UPS or FedEx dimensional rate chart. Classic Industries reserves the right to change shipping rates in accordance with rate increases by freight companies. COD orders are limited to $999.00. If the COD order should be returned to Classic Industries for non-acceptance/non-payment, the customer will be responsible to reimburse Classic Industries for any and all freight charges related to the order. In addition, a 25% restocking fee will be applied to the returned products. All outstanding charges must be paid before any additional orders will be accepted.

Foreign Order Shipping Policy

All foreign orders must be pre-paid before export shipments can be sent. Due to shipping rate differences and depending on what items are being ordered, your freight fees will vary. It is important that you contact Classic Industries sales department for instructions regarding all foreign orders. Please list the items you intend to order so we may calculate the best, most efficient, and least expensive method to ship your order. A $15.95 foreign processing fee will be added to all foreign orders. Customs duties and import fees to your country will vary and are the sole responsibility of the customer. Check with your local customs office for more information.

Insurance Policy

Each order is charged an insurance fee of $3.95. This fee will insure the entire order and protect you completely from damages or loss.

For additional information, contact our customer service department during regular business hours.