Frequently Asked Questions (FAQ's)

Answers to the most frequently asked questions from automotive enthusiasts around the world.

• Why Are Some Products Listed As Unavailable?
• Why Do I Have To Pay A Sales Tax If My Order Is Shipping To A Freight Forwarder?
• Why Are Online Prices Sometimes Different From The Price In My Catalog?
• Will You Match A Competitor's Price?
• What Is A Backorder?
• Where Is My Order?
• How Can I Review The Details Of An Order I Have Already Placed?
• When Can I Expect My Backordered Items To Be Shipped?
• Can I Have A Friend Pick Up My Order In Your Showroom?
• Why Does My Order Appear On Back Order, If All Items Were In Stock When I Placed My Order Online?
• Do You Ship Overseas? What Is The Shipping Cost For Overseas Orders?
• Does Classic Industries Ship to Alaska, Hawaii, Or Puerto Rico?
• Why do I have to pay a sales tax if my order is shipping to a freight forwarder?
• What Is Truck Freight?
• Can You Ship My Order COD?
• Is Insurance Provided On Your Shipments?
• What Do I Do If My Shipment Is Damaged?
• How Do I Know If My Order Is Oversized Or Overweight?
• How Do You Ship To APO And FPO Addresses?
• What Are Your Policies For Shipping Outside The United States?
• I Ordered A Catalog, But It Hasn't Arrived. When Can I Expect It?
• How Do I Order One Of Your Catalogs?
• How Do I Report A Problem With Your Site?
• What are the dimensions of 152863?
• I Lost My Password. How Do I Reset My Password To Access My Online Account?
• How Can I Make The Classic Industries Website Operate Faster?
• Do You Have A Non-Graphical Version Of Classic Industries?
• Is There A Classic Industries App?
• Does Classic Industries Have Any Job Openings?
• Does Classic Industries Offer A Gift Card?
• How Do I Recommend A Product That You Should Offer?
• What Is "Tooling"?
• Where Can I Get Additional Product Information?
• What Is An F-Body? What Are Mopar A, B, And E-Bodies?