1. CI Help Center
  2. Frequently Asked Questions (FAQ's)

Why do I have to pay a sales tax if my order is shipping to a freight forwarder?

To avoid paying sales tax, you may arrange for an authorized freight carrier to pick up the order from our warehouse instead.

If we arrange to ship an order from our warehouse to any location within California, sales tax must be applied to that order. To avoid paying sales tax, you may arrange for an authorized freight carrier to pick up the order from our warehouse instead. To arrange this type of pick up, you must provide us with the freight carrier’s name, address and phone number. We will then contact the freight carrier to arrange a pick up time and date. The order must be prepaid.