1. CI Help Center
  2. Frequently Asked Questions (FAQ's)

Where Is My Order?

There is order tracking before and after shipping.

In most cases, you can track your order using its tracking numbers or your invoice/order number. Otherwise, contact us and we'll be happy to track it down for you. For ground shipments, a tracking number will be available once your order begins transit. The tracking number will be automatically sent to you within 24 hours of the ship date. Most orders ship within 24-48 hours from the date of receipt.